Reviews of a UK based pet transport company

Kind Words

See what recent customers have been saying about our pet transportation service

Just got back with Tucker & wanted to thank you and Gary for the lovely way in which you transported him. For us it was seamless & hope Gary gets a good rest! We were so impressed at his lovely manner with Tucker & the way he organised us! Thanks aga
Thanks Gary and Lesley for collecting and delivering Lobo , Ronda and Jimmy . A fabulous service from the ease of booking, right thru their journey home and drop off. A very professional and caring service . Thank you both.
Diane Bowman
I used The Pet Bus to transport my dog Bobby up to Scotland. Lesley was great and arranged transport at short notice, reasonable priced and very efficient with answering all my questions, which made me at ease as this was the first time Bobby had travelled with someone he didn’t know. When it came to the day of transport Gary the driver was lovely, making a fuss of bobby and getting to know him, kept both me and my partner in Scotland up to date with photos and texts of how he was doing during the journey and when they stopped. Very pleased he arrived safely, calm and relaxed. Would recommend The Pet Bus 100%, they looked after my baby as if Bobby was their own ! Thank you 😊
Carley Payne
So much experience in transporting dogs and for the love of dogs yes - compassion and caring too.
Lisa Wilkins
Yes absolutely recommend these guys from the first contact it was friendly and efficient.. the specially kitted out transport vehicle is lovely and offers an option for pooches of all shapes and sizes .. they transported two pooches for me from Swindon to Cleveland and took real good care of Moss and Mabel .. will definitely be using these guys in future for any transports we need .. thank you Gary and Lesley x
Jackie Honour
Experienced and animal loving people with a lot of experience dealing with the transport, handling and care of dogs and cats.
Sharon Rowe
Well...... a fabulous service. So impressed with their standards, from the communication whilst booking through to the comfort and cleanliness level of their “happy bus”. Will definitely use them again and will recommend to anyone who needs transport. Thanks so very much. Love Lolly and Scarlett 🐶 🐾
Jayne Morgan
First class service from The Pet Bus and excellent communication. Our dog was well looked after on what was a very long journey. I would highly recommend them.
Bridget Younger
If you are looking for someone to transport your pets, then Gary is your man! He delivered my rescue dog - Donna to me in Scotland. He genuinely cares for the dogs and animals he transports. He checks on them during journeys and will ensure they have comfort breaks and short walks if necessary. He communicates well regarding arrival time and if there are any delays or problems. I’m forever grateful to Gary for transporting Donna to me
Nina Saunders
A stress free service from booking to transporting our precious puppy, would definitely recommend.
Helen Hague
The love and compassion they have for all animals I would recommend 24/7 100% Guaranteed you will have peace of mind your Animals will be in the best care.
Angelica Sue
I would like to thank Gary for dropping off my little baby Theo was Gabriel, such a kind caring man thank you once again.
Lyne Simpson
Lesley and Gary are such a perfect choice for moving your pets around. They have many years experience in this field and I feel completely relaxed in the knowledge that everything is done properly and in a safe and caring way.
Michelle Hughes
A fantastic service, communication was great, phone call the week before with an introduction followed by a call the day before to double check times etc...... On the day the driver was punctual and really pleasant. Would definitely recommend them again to anyone Thankyou so much for transporting Paddy for me.
Sharon Webber
What a pleasure to deal with The Pet Bus. A fair price, comms were excellent and a speedy safe drop off from Gary. Bobby the Maltese was relaxed and very calm. My partner lives in Milton Keynes too so the journey to up here in the West coast of Scotland is a long one. Thank You Team Pet Bus you were excellent!
Jon Kerr
I have been working with Lesley and Gary Ford for some years and she has transported all of our patients with care and reliability. The animals are always maintained in a safe and secure environment.
Stephen Masters BVet Med MRCVS
I would strongly recommend using The Pet Bus, they are absolute gems at looking after the animals, and organising pick-ups and drop offs, tailored to your, and the animal’s needs. Gary picked up a very difficult dog for our rescue, delivered dog and carer to a destination two or three hundred miles away. Carer was most impressed, and all at a most reasonable price.
Patricia Jones
When one of our rescues - Leon, a 32 kg GSD was being relocated from India to the UK, we were lucky to be introduced to Gary Ford. Gary helped with Leon's transportation from Heathrow to his new adoptive home. The care and attention to detail Gary had on every aspect kept us totally at ease. Leon had a smooth transfer. Gary's professionalism has been exemplary and we at Humane Animal Society (HAS), Coimbatore recommend him very highly for any of your pet transportation needs.
Humane Animal Society

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